- Changes to Terms, Policies, and Pricing We reserve the right to modify our terms, policies, and pricing at any time without prior notice.
- Shipping and Delivery All orders are dispatched through a third-party courier company. We do not take responsibility for lost or stolen items during shipping.
- Refund Policy Refunds are issued only in the form of a voucher, usable on our website within 14 days. Refund vouchers are applicable only if a product is received in a broken condition.
- Pricing We reserve the right to change the prices of our products at any time.
- Delivery Charges Delivery charges are calculated based on the weight of the packaged product. To ensure safe delivery, we use extensive packaging for all parcels.
- Customer Communication We do not cater to incoming phone calls but respond to all WhatsApp messages within designated working hours. We are happy to assist you via Direct Message (DM) and WhatsApp, but orders must be placed through our website. We encourage all clients to place their orders on the website rather than through DM or WhatsApp.
